Shipping & Delivery

Shipping & Delivery Information 

At Double A Infinity, we ensure a smooth and transparent shipping process. Below are our rates, delivery times, and important details.

Shipping Rates 

Australia: 

Standard: Free for orders over $99 ($11.95 for orders under $99)

Express: $15 flat rate

New Zealand: $20 AUD (tracked)

USA, UK, Hong Kong, Singapore & Canada: $30 AUD (tracked)

Rest of the World:

Standard: $40 AUD (untracked)

Middle East (UAE, Saudi Arabia, Kuwait, etc.): $49 AUD.

Note: We are not responsible for lost, stolen, or delayed untracked international packages.

Average Delivery Times

Australia:

Standard: 3-5 business days (WA: 7-10 days)

Express: 1-3 business days (WA: 3-5 days)

USA & Rest of the World: 10-20 business days

 

Shipping times may be extended during peak periods like sales and product launches.

Order Processing & Shipping

Processing Time: Orders ship within 1-3 business days (Mon-Fri, excl. holidays).

Tracking: You'll receive an email with tracking details once dispatched. 

Incorrect Addresses: Orders returned due to incorrect addresses will incur an $11.95 re-postage fee. 

Carrier Responsibility: We use Australia Post and other couriers. Once shipped, delays or return-to-sender issues are beyond our control.

For tracking issues or shipping questions, contact our support team.

International Shipping 

Currency: Prices are in AUD.

Duties & Taxes: Import duties/customs charges are the recipient’s responsibility. Check with your local customs office before ordering.

Delivery Time: Up to 20 business days.

Additional Notes

Orders ship Monday to Friday (excl. public holidays)

If an item is out of stock, we will contact you.

For any shipping inquiries, reach out to our Contact Us page—we’re happy to help!